7OHMZ RETURN POLICY

At 7OHMZ, we strive to provide high-quality products and an exceptional shopping experience. However, due to the unique and sensitive nature of our products, we are unable to accept returns or issue refunds under any circumstances.

Why No Returns or Refunds?

Our products are designed for specific, non-reversible use cases, which makes them ineligible for returns once purchased. This policy helps us maintain the integrity, safety, and quality standards that our customers expect. We encourage you to review product descriptions, specifications, and any available customer reviews carefully before making a purchase to ensure the item meets your needs.

Exceptions

• Damaged or Defective Items: If your order arrives damaged or defective due to shipping errors or manufacturing issues, please contact our customer support team within 7 days of receipt. We may, at our discretion, offer a replacement or store credit, provided you provide proof of the issue (e.g., photos). This does not apply to normal wear and tear or misuse.
• Incorrect Orders: If you receive the wrong item, notify us within 7 days, and we’ll work to resolve the issue promptly.

How to Contact Us

If you have any questions about your order or our policy, please reach out to our support team at retail@7ohmz.com or through our contact form on the website. We’re here to help with any pre-purchase inquiries to ensure you’re making the right choice.

Policy Updates

This return policy is subject to change without prior notice. We recommend checking this page periodically for updates. Your continued use of our website after any changes indicates your acceptance of the updated policy.Thank you for choosing 7OHMZ. We appreciate your understanding and support!